No sales queue. Your message lands in a principal engineer's inbox, and a human replies within one business day — even if the answer is "you don't need us."
Scoped discovery can begin within a week. Fixed-scope builds typically start within two weeks of agreement.
Do you work with early-stage startups?
Yes — about half our roster is pre-Series A. We offer fixed-scope MVPs and founder-friendly payment milestones.
What happens after my message?
A principal (not a salesperson) reads it, replies within one business day, and schedules a 30-minute technical call if there's a fit.
What does it cost?
We price by outcome, not seat time: fixed-scope projects ship with named deliverables and dates, and dedicated-team engagements are billed monthly so you can scale us like a credit line. Numbers come in the proposal — never a placeholder range. Most engagements start with a scoped discovery phase so you can feel the bar before you commit.
Will you sign an NDA?
Yes — a standard mutual NDA on request, before any call, not after. We treat your architecture and unit economics as yours.
How do you handle time zones?
We're remote-first around UTC+5:30 with overlapping hours across US/EU. Async status flows through our shared war-room, plus a weekly live sync.
Do you keep operating after launch?
That's the default, not an upsell. We operate 24×7 with on-call ownership, observability and continuous improvement — until you tell us to hand it to your team.
